Why choose us? Equipment, Equipment, Equipment. We are the only company in the area to use modern, coach style buses with restroom on board – we don’t waste customers’ time to stop for “out houses” on our way, we give you more time to enjoy the scenery and not on waiting in line for the restroom. We show you more with less time than other companies. Don’t be sorry you did not book with us when you see another guy’s bus.
Submit your review
Great service-highly recommend! Cheaper than what cruise offered. Narrated tour was informative and entertaining. Highly recommend stopping at Wildlife Center. It was great to see the wildlife up close and so well cared for. We went from Seward to airport in Anchorage.
We took the bus from Seward to Anchorage after our cruise on Holland America. The bus was clean and comfortable and convenient. It was competently driven, and all connections went smoothly. The best part of the trip was our bus driver and guide Eddy. He was personable and knowledgeable, and it was great fun to ride with him. When we got off at the Anchorage airport the passengers clapped and cheered for him. I highly recommend this service.
The Big Bus folks were at the Princess cruise terminal in Whittier to pick us up. The bus was full and there was a seat for everyone so do pre-reserve your seat. I did it all on the Internet. Of paramount importance to me is always safety on these buses. The driver was very professional and safe. He kept his eyes on the the road whilst a guide did the talking and narrating as we went along. We took the tour that stopped at a glacier outside if the tunnel and for about 45 minutes at the wildlife center. We were at the airport by 12:30pm. They will also drop you at your Anchorage hotel. I highly recommend them and would use them again for sure. About half the price of Princess doing the same transfer and just as easy.
I found this company on-line in my search to get a cruise transfer from Anchorage to Whittier to get our cruise. The instructions they provided were so exact and specific! From where to find them at the airport if you were going to Whittier; to what to expect and look for if you were getting off a ship, cruise line by cruise line. Our guide made every effort to locate all the guests and even waited for several whose flight was late. Unfortunately at one point we had to leave so that we could go through the tunnel into Whittier and not be held back. Sadly 2 passengers never showed up, though Richie went back into the airport again and again. The trip to Whittier was about 1 3/4 hours long and our guide narrated the entire trip, pointing out animals and birds as we passed. He also gave us a lot of local information as we traveled. The bus was clean and comfortable and seat belts were provided. The fee for this transfer was less than we were quoted if we used the cruise line’s services.
I highly recommend this company.
Fast, easy, short stop for a very scenic outlook. Driver commentary interesting and amusing. There really was nothing that could have been better.
From Whittier on the Coral Princess July 5, 2014. Our guide’s name was Trevor, and he was GREAT!!, even better than the other guides we had on the cruise excursion ports. He has all sorts of facts about all the spots he took us to and was terrific. It was an informative and pleasant journey to Anchorage. His heart was really into doing everything he could for all of us.We were on the smaller bus with 28 others and think we lucked out with that. Lunch included. 5*+
First of all — the bus worked nicely for us getting from Anchorage to Whittier — no problem. However, when we got to Port, there were issues with the Union Port employees which wasn’t the fault of ACT. All worked out fine. With that said, I must share with you that Anna exceeded my highest expectations — and mine are high because I work in the Customer Service world for an organization of about 100K employees. Anna delighted me. Let me explain. My husband left his ipad on the bus when we got to Whittier. He panicked. I said let me call ACT. I was so very fortunate to get Anna on the phone. I explained our situation and she immediately said: I think we’ll find the ipad because the bus hasn’t been cleaned yet. I’ll personally manage this for you — and she did! Within no time, she notified me the ipad was there. It didn’t stop there. She said we’ll ship it to you after you arrive in Vancouver so that the ipad doesn’t get to your home before you do. And not to worry, I’ll charge the shipping to your credit card on file if that works for you. And she made it happen — like clockwork! ACT is very fortunate to have Anna who provides this level of attentive and person customer service. She gets a trip A+ from Steve and me for her help. Please acknowledge her for this outstanding customer experience.
This was a great narrated transfer service from Anchorage (where you fly in) to Whittier (where you board the cruise ship). The trip was informative and very helpful, and Rich was a very knowledgeable and entertaining guide. We were picked up at a hotel about a block away from where we stayed in Anchorage, and made several stops to pick up/drop off others before we hit the road. Loved the stop at the wildlife preserve - only wish there had been more time! The company does a great job of making sure you get to the boat on time.
We arrived to Anchorage and the buses where waiting for the passengers, very punctual and well organized; we found our bus very fast and the personnel was very friendly. When I said that they are EXCELLENT any other words are redundant!
The bus trip from Whittier to Anchorage was beautiful and the narration was helpful. I really enjoyed the 45 minute stop at the Nature Center. It was worth the price.