All we do everyday is transport cruise ship passengers. We have a schedule for each cruise line for each day. Our schedule was set up after years of picking up and dropping off people at the cruise ship terminal to accommodate cruise ship passengers.
It works great for passengers getting off a ship on each particular day. There is only ONE SHIP per day, per port in our area and each port is a VERY small place with ONE small terminal building right in front of the ship dock. Our cruise ship ports differ from large ports in other places, there are NO several large ships which are able to dock in Seward or Whittier, only ONE per day.
Once the ship calls your number to disembark, it takes 5-10 minutes to find us (for normal walking pace) inside the cruise ship terminal building next to the luggage and our buses are right outside the building.
Each passenger is designated a specific time to get off the ship according to the form that each passenger fills out once on the ship. If you travel with us, you will be given a specific time as listed below to disembark. This does NOT mean that all the rest of 2000 people will be getting off at the same time. Since disembarkation lasts about 4 hours, each group of people will be walking off at a specific time. There are no customs in Seward or Whittier ports, so there are no lines, or chaos when disembarkation is happening. Everything is done in an efficient and timely manner. There are no delays, rushing, hassle or panic. If you feel that you are going to be delayed, please give us a CALL so we know what is happening to you, since our bus has to depart at specific time also found below.
Here are all the ship docking and disembarkation times along with our bus departure times. These times work for passengers traveling with our company year after year:
Princess cruise line:
12:00AM (NOTE: midnight) docking time to Whittier port
7:30-8:30AM disembarkation time (passengers spend the night on the ship)