Amazing Transfer and Tour, MUST DO!
We used Alaska Cruise Transfers and Tours for our transfer with a short tour from Seward to Anchorage after we disembarked our cruise this August. This was a highlight of our trip. The whole experience was very smooth, comfortable and accommodating. We disembarked the cruise ship and found our driver by our luggage inside the terminal. Our driver, Mike, helped us to the bus and loaded our luggage. We seated inside the bus while waiting for other passengers who reserved the same transfer/tour. The bus was very comfortable, one of those large motor coaches that are high, with large seats and restroom (which was necessary for our parents and very helpfull on a 4 hour trip). At our scheduled departure time and once all the passengers were seated in the bus, we took off on Seward Hwy, it was truly a breathtaking drive! All the mountains, lakes, glaciers, forest and so on were absolutely gorgeous (we don't have anything like this in our home state). The recording on the bus was very informative, sometimes funny, and a delight to listen to. It had an in depth history, many details, and was intresting to follow all the facts and points on the highway. We had stopped for a picture break, then made a stop at the Wildlife Center Park. This was our only chance to see the wildlife - bears, moose, caribou, lynx, deer, and bison. Our children really enjoyed it, especially the baby moose! We were dropped off at the hotel of our choice which was the Sheraton in downtown Anchorage right at the scheduled time.
We trully enjoyed the beautiful drive, detailed tour, our very accommodating and friendly driver, safe and comfortable coach with restroom, and timely/puctual service and we would recommend anyone to use this company for your cruise transfer and a must do short tour!
Sunshine on a Rainy Day!
After ten days of fantastic weather all the way from Vancouver we disembarked at Whittier on a cold, grey, rainy day prompting one of our group to remark that she "would have to return in summer". The weather did not improve but our mood did after we met our guide/driver, John, who would provide all the sunshine we needed! Our family group of 16 had booked the all day Whittier to Anchorage tour with drop off at the airport and at a downtown hotel, It was a lot cheaper than the cruise ship transfer and proved once again to be more personalized and convenient. John quickly loaded our 28 seater and we were off long before the cruise ship bus. All the stops were interesting and the children really enjoyed the Wildlife Refuge and feeding the Deer at the Wildberry Farm, even though we often had to take refuge from the rain ourselves. The Tram Ride at the Alyeska Ski Resort was great fun although our view was mainly the inside of a cloud. The highlight of the day was undoubtedly the willing, accommodating, cheerful demeanor of John. We would recommend Alaska Cruise Transfers and Tours without hesitation or reservation. Many Thanks to them and to John
If you are looking for a transfer from Anchorage to your cruise ship in Whittier, this is the company to use. They delivered our party of 15 from Airport in Anchorage to Whittier without any worries. We found our driver at the designated area at the airport with no problems and right on time. The bus was actually a large motor coach which is why we choose this company (we prefer to travel in large coaches due to comfort and safety). Our driver was very friendly and helpful with our luggage and made sure we were taken care of our whole trip. We chose the trip with stops along the way, which were great (Beluga Point, Wildlife and Glacier). We arrived at our Princess ship on time and were dropped off directly at the luggage drop off. We have learned lots of history and fun facts about Alaska from the audio tour. My family was very pleased with the service that I had booked for them and thanked me for the great choice of company for a very important part of our vacation - connecting transportation to our cruise line.
Nice way to travel from Anchorage to Seward
Having already busted the budget with the train ride from Anchorage to Denali, we decided to use this service for their four-hour tour/transfer from Anchorage to Seward. The one-hour stop at the Wildlife Center was interesting and was our only chance to see Lynx (came up short at Denali NP). Efficient/punctual service. If you are departing on a cruise, this option gives you much more time to explore Seward (which is quite interesting) than the late-arriving train.
Nice way to travel from Seward to Anchorage
My son and I were on a 7 night cruise that ended in Seward Ak. I started looking for options for getting to Anchorage for our flight that night. I found Alaska Cruise transfer. They have several options from direct service to longer tours with stops at attractions. We chose the 8 hour tour and it was wonderful. Our driver James was great and had lots of stories and jokes to keep us entertained. We did not leave on schedule as some folks were late off the ship. We stopped at a state park and walked to Exit Glacier. We also stopped at Nature center. Could have used a little more time there as we basically had to run through. We also went to MT Aleski and took the tram to the top. We also got a delicious sandwich along the way. It was a great way to spend the day getting to Anchorage. I would highly recommend this company.
Outstanding customer support!
I wanted to share my experience with this company and how accommodating they were. I had made a reservation with Alaska Cruise Transfers online on their website. I have received a confirmation e-mail instantly. I booked for 8 people for my friends for travel from Anchorage to Seward well in advance. About one week prior to our travel date we found out that 2 people in our party could not make it to Alaska. They cancelled their cruise due to medical problems. I had called the Alaska Cruise Transfers office and asked if I could get a refund for those people. They were very accommodating, they did not ask many questions and said that this will be refunded because of the medical circumstances. They sent me an updated e-mail confirmation and refunded the difference. The rest of our party took the transfer on our scheduled date and very much enjoed the whole experience. The bus was large and comfortable, the narration interesting, the driver was friendly and caring. After we were dropped off at our hotel Holiday Inn Express, and after the bus departed, I discovered that I had lost my camera case (not something very valuable, but I had my camera's battery in it and I really liked that case). I had called the office, and asked if they had found something like this on the bus. They had called me back after a few minutes and said they found it. Their office staff personally delivered my camera case to my hotel! Needless to say I was very impressed with the level of service, understanding and accommodating of the traveller's needs. They really cared about my experience with them!
"Loved the all day tour"
Our family of 6 booked the all day tour from Seward to Anchorage. It was so worth the money! We were met at the cruise ship terminal by our driver Renee, who directed us to the comfortable bus outside the cruise ship terminal. After she found all of the groups, she proceeded to give us a tour of Seward, we then had a blast on a short walk to the Exit Glacier, where we took great pictures and got pretty close to the glacier. I have to say the weather was sunny and warm, it was the best day to do this tour. We then proceeded on a very scenic drive to the Wildlife Park, we spend about 1 and 15 min there, looking at some Alaskan wildlife up close. We then went up the Alyeska tram to experience a breathtaking scenery of glaciers, mountains, and ocean. We were provided sandwich, chips, and drink. We then drove to Anchorage where Rennee gave us a tour with stops at various places. We had a wonderful time. It was MUCH cheaper than the cruise transfer. Everything was included, we did not have to pay anything but tips to the driver. Our driver was safe, very pleasant, and informative. We were very satisfied with this experience. It was a great finish to our Alaskan vacaion.
Visited July 2011
“Great Customer Service”
I was impressed with this company. When we encountered some glitches in our travel plans, Ana the office manager, took care of them swiftly and efficiently. The company has a great understanding of travelers' needs and strives for customer satisfaction. The cruise lines charge three times as much as the tour bus, which includes a scenic stop and interesting commentary along the way. I would not hesitate to recommend Alaska Cruise Transfers and Tours.
Visited August 2011
We really didn\'t know what to expect from this trip except we would be seeing scenery and have a change to stop at a wilderness park and receive a snack for a more economical price than the cruise lines charge. The bus was very nice with and the driver was very knowledgeable in educating us about Alaska\'s people, weather, economy, history, and landscape. At one point a recording was played to educate us further on Alaska\'s history, it could have been louder. The wilderness stop was really great. There was not enough time to see the whole complex. However, overall for what we did experience it was a great start to our vacation.
Visited June 2011
“Excellent Customer Service, Fair prices, On time, Comfortable Transportation”
We are a family of 5 from Florida and saved a lot of money. I am happy to say that not only is Alaska Cruise Transfers and Tours is a Reputable Company but Ana their main contact is awesome. She answered all my questions and handled our transportation/ luggage from our Hotel- Holiday Inn Express in Anchorage to Port Whittier to board the Coral Princess on time and in a warm, clean, and comfortable Motor Coach.
Each Seat was taken, so book early. We took the 3 hour Tour and the stop at Alaska Wildlife Conservation Center was well worth it. Beyond the BBB even The Wildlife Center confirmed that Alaska Cruise Transfers and Tours have been bringing their passenger busses for more than several years. I am a cautious person and know this because I always check things out thoroughly. Pam Perez
Visited June 2011